SupportU partners with brands and organizations to help them grow, innovate and build better Customer Service organizations/departments.
SupportU helps companies and brands to create strategies that resolve tough challenges and achieve business goals. When you work with the SupportU Professional Services team, you can leverage our vast knowledge and experience to grow your company: Social Listening, Customer Journey and Customer Experience, Digital Transformation, Build Operate Transfer, Seat Leasing.
Build Operate Transfer
What is Build Operate Transfer? Build-Operate-Transfer (BOT) is a contractual relationship in which a company hires an outsourcing service provider to set up, optimize and run a Customer Service or business process center with the contractually stipulated intent of transferring the center to back to the company.
The SupportU Professional Services Team works with clients to help them transform their internal centers into successful programs of the modern economy, embracing digital and operational innovation as a central driver to success.
Ready to launch or a new center or take your current in-house service center to the next level? Connect with the SupportU team to set up a time to discuss your goals and how we can help you achieve them.