What is Build Operate Transfer? Build-Operate-Transfer (BOT) is a contractual relationship in which a company hires an outsourcing service provider to set up, optimize and run a Customer Service or business process center with the contractually stipulated intent of transferring the center to back to the company.
The SupportU Professional Services Team works with clients to help them transform their internal centers into successful programs of the modern economy, embracing digital and operational innovation as a central driver to success.
Ready to launch a new center or take your current in-house service center to the next level? Connect With The SupportU Team to set up a time to discuss your goals and how we can help you achieve them.